Security & Protection
At Essencevia, your privacy and security are our top priorities. We are committed to ensuring that your shopping experience is safe, secure, and reliable at all times.
Secure Shopping Experience
Our website uses SSL (Secure Socket Layer) encryption technology to protect your personal and payment information during transmission. When you enter your payment details at checkout, all sensitive data is encrypted and securely transmitted to our trusted payment providers.
Payment Security
All transactions are processed through secure and industry-leading payment gateways. We do not store or have access to your full credit card details.
Data Protection
We maintain administrative, physical, and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. We only collect the minimum information required to process your order and operate our services.
Fraud Monitoring
We actively monitor orders for signs of fraudulent activity. Suspicious transactions may be delayed or cancelled for additional verification. This helps protect you and other customers from fraud.
Account Security
If you create an account with us, we recommend using a strong, unique password and keeping your login details confidential. If you suspect unauthorized use of your account, please contact us immediately.
Reporting Concerns
If you notice any suspicious activity on our website or in your account, please contact us at sales@essencevia.com.au.
We are continually improving our security practices to stay ahead of potential threats and ensure the safety of our customers.